FAQs

Our pamper hampers are basically a warm hug in a box. 💌 Inside, you’ll find a dreamy mix of self-care goodies like soothing face masks, calming teas, sweet treats, scented candles, and other little luxuries — all carefully chosen to help someone unwind and feel totally spoiled. Each product page has a full list of contents so you’ll know exactly what your lucky recipient is getting. Spoiler alert: it’s happiness, in box form.

Oh yes, and we *highly* recommend it! 💕 Every hamper includes a sweet little “Something for You” card — and if you leave us a message at checkout, we’ll handwrite it just for you. Whether it’s a “Happy Birthday!”, “Well Done!”, or “Sending hugs and snacks,” your words make the gift even more special.

Nope, and here’s why: our hampers already come beautifully packaged in a kraft gift box with ribbon and tissue — no extra wrapping needed! ✨ We’ve designed it to look like a treat the moment it's opened. So whether you're sending it to their door or handing it over in person, it’s ready to impress right out of the box.

Absolutely! Just pop their name and address in the shipping section at checkout and we’ll send it straight to their door. 💌 No pricing, invoices, or receipts are included in any hamper — so it’s perfect for surprise gifting or long-distance love.

We know gifting can be last-minute (been there!), so if you place your order **before 10am on a weekday**, we’ll dispatch it **the very same day** via **Royal Mail Tracked 48**. Orders placed after 10am go out the next working day. 🚚✨ Quick, careful, and sent with love.

Royal Mail Tracked 48 usually gets your gift there in **2 to 3 working days**. If you’re in a hurry (or your giftee’s big day is almost here!), you can upgrade to **Tracked 24** at checkout for a little extra — that way, your box of joy gets there even faster!

Right now, we don’t offer full customisation — but we’re always happy to help where we can! If you’re looking to swap an item or add something special, just drop us a message before you order and we’ll do our best to sprinkle some magic on it. 💫

We sure do! 🎉 Whether it’s a “Happy Birthday,” a “Well Done You,” a “Thank You, Teacher,” or even a “Just Because,” we’ve got hampers made for it. You can browse by theme in the shop, or message us if you’re not sure which one to pick — we’re always happy to help.

Oh no! That’s not what we want at all. 😢 If anything isn’t quite right, please get in touch with us through the contact page. We promise to fix it as quickly and kindly as possible — your happiness means everything to us.

At the moment, we only ship within the UK. 🇬🇧 But who knows — we’ve got big dreams, and international shipping might be coming soon! Watch this space…